skipnavigation

Sales & account management

 
The sales department plays a key role in the success and profitability of CWT by targeting and winning new clients who will use CWT products and services to realize strategic benefits – such as improved services, enhanced safety, and financial savings.
 
GLOBAL SALES DIRECTOR

 

Global sales directors target and win profitable large multi-national and global clients who want to consolidate their corporate travel management in two or more regions. They aim to gain new global clients in a specific region or globally and need to:

 

  • Focus on winning new, profitable business for CWT
  • Think globally and collaborate across different cultures
  • Work in a customer-centered way to develop strategy and deliver results

 

 
"I can see the positive impact I make in helping CWT grow."

Brendan Cox, Strategic Sales Manager, Australia,

 

Your Responsibilities
  • Initiate and manage the sales relationship with the key client contacts
  • Represent CWT at key industry trade shows and functions
  • Manage the entire global or multinational proposal response and process
  • Manage to the maximum possible profitability for the new client of new business won
  • Have sound knowledge of our value proposition, including global products, tools, and service offerings

 

Desired skills
  • Strong negotiation and problem solving skills
  • Drive for growth
  • Drive for financial decisions
  • Excellent interpersonal and communication skills
  • Project management skills
  • MS Suite proficiency
  • Fluency in English

 

Abilities & traits
  • Results-driven personality, with energy, commitment and a strong drive to succeed
  • Adaptability and resilience
  • Cumulative learning
  • Collaboration
  • Interpersonal savvy
  • Executive presence
  • Influence & inspire
  • Strategic thinking
  • Courage
  • Ability to interact in a multicultural, global and matrix environment
 
BUSINESS DEVELOPMENT MANAGER / DIRECTOR

 

The national/multinational business development manager/director is responsible for strategic development and support of the sales process in terms of proposals, presentations and special marketing events to build the business. Working in the Sales & Account (Program) Management team, the national/multinational business development manager assists in achieving the financial goals and initiatives of the business.

 

 

Your Responsibilities
  • Assist in the acquisition of new multinational and national business accounts
  • Build strong relationships and processes with our partners around the globe
  • Manage and analyze the continuous monthly department budget with full responsibility and accountability for managing to a successful year end outcome
  • Lead cross-functional teams or work as a team member when bids are led from other regions

 

Desired skills
  • Marketing presentation
  • Strong negotiation and problem solving skills
  • Drive for growth
  • Drive for financial decisions
  • Excellent interpersonal and communication skills
  • Project management skills
  • MS Suite proficiency
  • Fluency in English

 

Abilities & traits
  • Figures analysis and ability to translate them into clear messages
  • Results-driven personality, with energy, commitment and a strong drive to succeed
  • Adaptability and resilience
  • Collaboration
  • Executive presence
  • Influence & inspire
  • Strategic thinking
  • Ability to interact in a multicultural, global and matrix environment
 
PROGRAM MANAGEMENT

 

Prorgam (Account) management plays a key role in the success and profitability of CWT by retaining clients who use CWT products and services to realize strategic benefits – such as improved services, enhanced safety, and financial savings.

 

Client performance and retention are created by taking a strategic approach to program delivery across the complexities of business travel, and providing thought leadership, business planning, and high-level contract and relationship management.

 

 
GLOBAL PROGRAM MANAGER / DIRECTOR

 

Global program directors and managers have a strategic approach to dealing with the complexities of international travel programs.

 

 

 
"CWT's diverse workforce truly reflects the richness and multicultural nature of its business environment."

Helwina Harharah, Program Manager, Singapore

 

Your Responsibilities
  • Manage the business relationship between CWT and a single global client or a portfolio of global clients by working across functions and geographies within CWT
  • Provide thought leadership, business planning and a high level contract & relationship management to the client
  • Optimize and integrate travel programs to maximize savings on total expenditure for clients while ensuring profitability for CWT
  • Responsible for client retention and growth

 

Desired skills
  • Establish and build relationships
  • Analytical skills
  • Negotiation skills
  • Sales driven focus
  • Drive financial decisions
  • Ability to build and present a business plan to the client and internally
  • Excellent communication and presentation skills
  • Consultative-based approach
  • MS Suite proficiency
  • Fluency in English

 

Abilities & traits
  • Figures analysis and ability to translate them into clear messages
  • Ability to interact in a multicultural, global and matrix environment involving to travel internationally for business
  • Accountability
  • Resourceful
  • Influence and inspire
  • Sense of urgency
  • Collaboration
  • Executive presence & leadership
  • Inquisitive and curious
 
NATIONAL/MULTINATIONAL PROGRAM MANAGER/DIRECTOR

 

A national/multinational program manager/director ensures a profitable and long-term relationship with clients by a strategic and consultative approach to help them optimize their travel program. National/multinational program managers look after their clients and products and services at a national and in some cases multinational levels.

 

 

 
"I am proud to be part of a company that has integrity, reliability and transparency."

Kathy Altamar, Program Manager, Colombia

 

Your Responsibilities
  • Manage the business relationship between CWT and a single global client or a portfolio of global clients by working across functions and geographies within CWT
  • Provide thought leadership, business planning and a high level contract & relationship management to the client
  • Optimize and integrate travel programs to maximize savings on total expenditure for clients while ensuring profitability for CWT
  • Responsible for client retention and growth

 

Desired skills
  • Sales and program management skills
  • Financial and analytical skills
  • Good communication skills – providing clear and adequate information and being open. Providing the customer with the relevant flow of information on a regular and appropriate basis
  • Knowledge of the business travel industry
  • MS Suite proficiency
  • Fluency in English

 

Abilities & traits
  • Figures analysis and ability to translate them into clear messages
  • Ability to interact in a multicultural, global and matrix environment
  • Strategic thinking 
  • Persuasion 
  • Insight